TECHNOLOGY SOLUTIONS DESIGNED FOR GROWTH
Broadband Consulting, Inc.
Since 2001, Broadband Consulting, Inc. has been simplifying technology for clients of all sizes from mid-market to enterprise organizations. We offer customized IT services designed to keep our clients focused on growth, efficiency and their core business.
Broadband Consulting exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.
CCAAS (Contact Center as a Service)
If you’re looking to deliver an exceptional customer experience via chat, live agents and virtual BOTS, explore our contact center solutions. We offer an array of companies that can offer a solution customized to your needs. Some of our vendors include TalkDesk, 8x8, Ring Central, Go-To, Five 9’s, NICE (Formerly InContact) and Genesys.
Protecting your network is the number one concern for IT leaders. A single incident can cost millions of dollars in lost business. Endpoint security is deployed and operated directly on endpoints, while network security tools protect against threats traversing the corporate network. Our portfolio of CyberSecurity vendors can stop malicious attacks from Malware & Ransomware, Phising, Hacking & Access Control, Insider Threats and Data Loss.
Our proprietary tools allow us to scope in real-time on-net providers for fiber, COAX and fixed wireless for any location in the United States. The advantage is we save our clients time in procuring access providers. Have us pre-qualify a potential move-in site to help in site selection.
Broadband Consulting goes the extra mile for our customer, In the event your fiber/COAX/or Fixed Wireless is not ready by your move-in date, we will lend you an LTE router until service is installed. Usage charges would apply at discounted rates.
SD-WAN/SASE (Secure Access Service Edge) – The future of network security in the cloud. SD-WAN manages traffic to maintain high speeds and optimize connectivity. ADD SASE and your network is protected from security threats. Gartner expects that, “by 2024, at least 40% of enterprises will have strategies to adopt SASE, up from less than 1% at year-end 2018.
Communication / Collaboration
UCAAS (Unified Communication as a Service) - Broadband Consulting works with numerous UCAAS companies. Our strategy is to work only with a handful of the ‘Best of Breed’ Providers. Having completed hundreds of installs, our expertise is not only in provider selection, but in managing the back-end via the portal. Ask us about integrating ‘MICROSOFT TEAMS’ To your voice platform.
Today, businesses are online and need powerful networks to compete. Broadband Consulting helps clients focus on their core business by assisting in procuring cloud and network infrastructure technologies.
Our provider portfolio consists of over 200+ technology partners focusing on bandwidth (Fiber, COAX, and Fixed Wireless), UCAAS (Unified Communications as a service), CCCAS (Contact Center as a service), IOT (Internet of things), CyberSecurity, and WAN optimization (SD WAN).
Our proprietary tools, engineering staff and ability to offer life-cycle management to our clients is what truly sets us apart from the competition.
Why Broadband Consulting?
We offer an innovative suite of solutions including carrier services, bill auditing and inventory management through our award-winning CRM software.
We have relationships with leading providers that ensure you have a broad range of options on costs and reliable service.
We continually evaluate the industry to gain knowledge about new technologies with our clients' best interests in mind.
We advocate for our customers when negotiating with service providers.
We offer online tools to manage your technology portfolio.
In the ever-changing world of IT infrastructure clients are looking for a complete solution with a single point of contact. Broadband Consulting has established relationships with more than 200 carrier and service providers. This allows us to offer an extensive portfolio of both cutting edge and traditional offerings.
Our goal is to become an extension of your IT team by offering complete solutions for your business. Any services ordered through our organization will include life-cycle management throughout the contract term.
We start with a discovery conversation with our prospective clients. Finding the right fit can only be accomplished through our discovery process. Our goal is to find out what keeps you up at night, and how to make it better.
Once our discovery process has completed, we determine which of our technology partners is the best fit. During this phase, we include hands-on engineers, demos, pricing and proof of concept (if needed on a case-by-case basis).
This is the phase that sets us apart from our competition. Our expert team helps our clients with installation, programming, and more. We are there every step of the way assuring you don’t have a failed install. We participate in all calls with project managers and work in unison with your team for successful installations.
For clients with multiple locations and carriers, we offer our telecom and cloud management platform with self-service visibility into your inventory. Your telecom and cloud assets are pre-loaded in our inventory database allowing you to run reports such as contract end dates, inventory per site, and associated costs.
Ain't nothing like a warm lead. That's why we're always asking for personal recommendations. If you know anyone who you think can benefit from our services, please let us know! There's a $100 Amazon gift card in it for you if it's the right fit!